Income Tax Appellate Tribunal – Pune
Bmc Software India Private Ltd.,, … vs Deputy Commissioner Of … on 18 January, 2021 IN THE INCOME TAX APPELLATE TRIBUNAL
PUNE BENCH “C”, PUNE – VIRTUAL COURT
BEFORE SHRI R.S. SYAL, VICE PRESIDENT AND
SHRI S.S. VISWANETHRA RAVI, JUDICIAL MEMBER

आयकर अपील सं. / ITA No.219/PUN/2015
िनधा रण वष / Assessment Year : 2010-11

BMC Software India Private Limited, Vs. DCIT, Circle-1(1),
Business Bay, Wing 1, Pune
Tower B, 9th Floor, Survey No.103,
Hissa No.2, Airport Road,
Yerwada, Pune – 411 016
PAN : AABCB6110E
Appellant Respondent

आयकर अपील सं. / ITA No.209/PUN/2015
िनधा रण वष / Assessment Year : 2010-11

DCIT, Circle-1(1), Vs. BMC Software India Private Limited,
Pune Business Bay, Wing 1,
Tower B, 9th Floor, Survey No.103,
Hissa No.2, Airport Road,
Yerwada, Pune – 411 016
PAN : AABCB6110E
Appellant Respondent
Assessee by Shri Madhur Agarwal
Revenue by Shri Shivraj More and
Shri Mahadevan A.M. Krishnan

Date of hearing 15-01-2021
Date of pronouncement 18-01-2021

आदेश / ORDER

PER R.S.SYAL, VP :
These two cross appeals – one by the assessee and other by

the Revenue – arise out of the final assessment order dated

31-12-2014 passed by the Assessing Officer (AO) u/s.143(3)
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r.w.s.144C(13) of the Income-tax Act, 1961 (hereinafter called

‘the Act’) in relation to the assessment year 2010-11.

2. Briefly stated, the facts of the case are that the assessee is a

domestic company engaged in providing Software Development

services and Sales support services to BMC, US and BMC

Software, Inc., which is a company based in Houston, Texas, US.

The assessee is solely engaged in providing such services to BMC

group entities. Return was filed declaring total income of Rs.3.02

crore. Certain international transactions were reported in Form

No. 3CEB. The AO made a reference to the Transfer Pricing

Officer (TPO) for determining the Arm’s Length Price (ALP) of

the international transactions.

I. PROVISION OF SOFTWARE DEVELOPMENT SERVICES

3. The first issue raised in this appeal is against the transfer

pricing addition of Rs.15,11,98,577/- made by the AO in the

international transaction of “Software Development services”.

The facts anent to this are that the assessee declared value of the

international transaction of `Provision of Software Development

services’ at Rs.2,49,14,47,288/-. The assessee applied

Transactional Net Margin Method (TNMM) as the most

appropriate method for showing the international transaction at
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ALP. The assessee initially selected 9 comparables on the basis

of three years’ data. On being pointed out by the TPO for

considering data for the current year alone, the assessee excluded

3 companies from the existing list and also included fresh 3

companies thereby making a list of 9 comparables on the basis of

single year data. The TPO retained 2 companies from the

assessee’s list and included 7 fresh companies. He, accordingly,

determined the ALP of the international transaction of providing

“Software Development services” at Rs.2,77,77,86,057/- by

taking mean margin of comparables at 26.51%. This resulted into

proposing a transfer pricing adjustment of Rs.28,46,97,425/-. The

assessee assailed before the Dispute Resolution Panel (DRP)

various aspects of the ALP determination by the TPO as

incorporated by the AO in the draft order. The DRP excluded one

company and inducted fresh 3 companies thereby making tally of

comparables companies at 11. The AO, in the final assessment

order, recomputed the amount of transfer pricing adjustment in

Software Development services segment at Rs.15,11,98,577/-.

Both the sides have come up in appeal on their respective stands.

4. We have heard the rival submissions through Virtual Court

and gone through the relevant material on record. Admittedly, the
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assessee applied the TNM method on transactional level which

got accepted by the TPO. The dispute in the determination of the

ALP in Software Development services segment is confined only

to the comparability or otherwise of certain companies finally

included or excluded by the DRP. In order to properly appreciate

the comparability of a company, it is significant to first

understand the functional profile of the assessee company under

the Software Development services segment. The assessee

provides Software Development services to its AEs which include

new product development; and upgradation and modification of

existing products. The assessee is required to provide the above

software services in accordance with the specifications provided

by BMC overseas entities from time to time. The IPRs in all the

deliverables remain with BMC overseas entities.

Conceptualization of the required software products is done by

BMC overseas entity. The assessee, on the basis of the

requirements of the clients and market, works on designing of the

product in consultation with BMC overseas entities. Functional

specification and requirement analysis for the Software

Development is jointly undertaken by the assessee and BMC

overseas entity. However, the assessee undertakes coding and
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development of the software modules as per the functional

specifications and requirement analysis. Thereafter, testing is

done by the assessee. The overseas entities undertake coding and

testing of the software in respect of modules which are not

developed by the assessee. In certain cases, the assessee

undertakes modifications of existing products on the basis of

customized requirements. At times, the assessee directly liaises

with the customers to understand their exact requirements.

5. The assessee entered into an Agreement with BMC,

Houston; BMC, Singapore; and BMC, Netherlands effective from

01-04-2009 for rendering all the services, including the software

development services. A copy of the Agreement has been placed

at page 1812 onwards of the paper book. Nature of services to be

provided by the assessee has been set out in clause 2.1 of the

Agreement, which states that the assessee shall render some of the

services to Users (i.e. BMC overseas entities) as listed in

Appendix. Appendix-A to the Agreement sets out the services to

be rendered by the assessee to BMC overseas entities. Insofar as

the Software Development services are concerned, the relevant

clauses in Appendix-A are (a) and (f). Clause (a) refers to

“Production of computer software by way of architecturing,
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engineering, design, development, testing and support of

software”. Clause (f) talks of `Website services’. Compensation

has been fixed at certain mark up. On going through the relevant

clauses of the Agreement and other attending details, it becomes

apparent that the nature of services rendered by the assessee under

this Agreement comprises of product development on the basis of

specifications given by BMC overseas entities and also

upgradation and modification of existing products. With the

above understanding of the nature of services, we now proceed to

determine the comparability or otherwise of certain companies

challenged by both the sides before the Tribunal.

6. Before embarking upon the comparability analysis, it would

be apt to take note of the final set of comparables under the

Software Development services segment which has resulted after

giving effect to the directions of the DRP, as under :

Sr.No. Name of the comparable PLI
margin
OP/OC
(%)
1 Persistent Systems Private Ltd. 29.51
2 Sasken Communication Technologies Ltd. 17.54
3 Mindtree Ltd. 16.69
4 Kals Information Technology System Ltd. 24.56
5 Acropetal (Segmental) 40.07
6 Thirdware Solution Ltd. 32.63
7 Goldstone Technologies Ltd. 20.15
8 LGS Global Systems Ltd. 11.95
9 R.S. Software India Ltd. 10.21
10 Thinksoft Global Services Ltd. 14.71
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11 Silverline Technologies 6.71
Arithmetical Mean 20.43

7. Whereas the assessee has challenged inclusion of Kals

Information Technology System Ltd; Acropetal (Segment);

Thirdware Solution Ltd; and Persistent Systems Private Ltd; the

Revenue has challenged the inclusion of R.S. Software India Ltd.;

Thinksoft Global Services Ltd.; and Silverline Technologies.

8. We will first deal with the companies challenged by the

assessee.

(a) Kals Information Technology System Ltd.:

9. The TPO included this company in the list of comparables

despite the assessee’s objections, inter alia, that the company was

also a Software company since its inception. The assessee could

not get any succor from the DRP on this count.

10. We have examined the Annual report of this company,

whose copy has been placed at page 565 onwards of the paper

book. Profit and Loss account is available at page 582 which

shows “Sales, Servicing and Training” revenue at

Rs.2,30,45,144/- besides “Other income”. Schedule-10 gives

break up of sales revenue. It comprises of `Income from Software

Development – Export’ at Rs.2,16,92,935/-; `Translation &
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Interpretation’ at Rs.10,84,248/; and `Training receipts’ at

Rs.2,67,961/-. Notes to the Financial statements indicate that:

“The company is engaged in development of Software and

Software Products since its inception’. The fact that the company

is into Software products is further evidenced from the figure of

“Inventories” in its balance sheet. Further, the list of operating

expenses includes an item of “Software consumption from

inventory” at Rs.11.00 lakh. The `Segmental revenue’ of this

company has bifurcated total operational revenue into two parts,

namely, `Application Software’ – Rs.2,16,92,935/- and `Training’

– Rs.13,52,209/-, which matches with the total revenue from

operations. Thus it is manifest that insofar as the revenue from

sale of products and development of software is concerned, the

same has been combined under the segment “Application

Software”. The above discussion deciphers that this company is

engaged in software products as well as Software Development

services, income from both of which streams has been clubbed

under the segment of “Application Software”. Since the assessee

in the instant case is involved only in rendering Software

Development services to its AEs and is not into any software

products, we hold that this company cannot be considered as a
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comparable. We, therefore, direct to exclude it from the list of

comparables.

(b) Acropetal (Segmental) :

11. The TPO included this company in the list of comparables

despite the assessee’s objections of the same being functionally

different and also rendering on-site services. The TPO negated

such objections by holding that on-site development expenses

were less than 50% of total expenses and therefore, on-site

expenditure was not a significant factor. The assessee remained

unsuccessful before the DRP.

12. Having heard both the sides and gone through the relevant

material on record, we find from the Annual report of the

company, a copy of which has been provided at page 593

onwards of the paper book, that this company is rendering on-site

development services to a greater extent. Out of total expenses of

Rs.87.26 crore including operating and non-operating, this

company incurred employees related on-site development

expenses to the tune of Rs.55.85 crore, which includes a sum of

Rs.42.32 crore towards on-site development expenses only. Thus,

it emerges that roughly 50% of the total expenses incurred by this

company are towards on-site development costs. As against that,
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the assessee is not rendering any on-site development services. It

goes without saying that on-site services business model entails

its own risks and rewards, which are incomparable to the services

rendered from the business model of rendering services from own

premises. One cannot construe both as one and the same. The

assessee under consideration is not rendering on-site services.

Notwithstanding that, it is further seen that this company is also

into Products, which is borne out from its balance sheet showing

value of “Inventories and work in progress” at Rs.3.37 crore. It is

still further noted that the company has clubbed both the Product

Development services and on-site services in one overall segment

of “Information Technology services”. Thus, it is overt that the

IT services segment of this company, which has been construed

by the TPO as comparable, cannot be so held as the assessee is

neither rendering on-site services nor engaged in software

products. We, therefore, direct to exclude this company from the

list of comparables.

(c) Thirdware Solution Ltd.:

13. The TPO proposed to include this company in the list of

comparables which was objected to by the assessee for functional
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differences. The TPO did not accept the assessee’s contention.

No relief was allowed by the DRP as well.

14. After considering the rival submissions and perusing the

relevant material on record, we find from the Annual report of

this company, whose copy has been placed from page 1752

onwards of the paper book, that it has Sales revenue of Rs.67.56

crore. Break-up of such revenue is available at Schedule-12,

giving figures of Exports from SEZ and STPI units; Revenue

from subscription; Sale of license; and Software services. This

indicates that this company, apart from rendering software

services, is also engaged in software products. Segmental

information has been given on the basis of geographical

segments. Thus, it becomes crystal clear that no information

regarding revenue from software services distinct from other

activities is available on record. As the assessee is engaged only

in rendering software development services, this company on the

basis of figures available on record, cannot be considered as

comparable. We, therefore, direct to exclude it from the list of

comparables.
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(d) Persistent Systems Private Ltd.:

15. The assessee included this company on the basis of three

years’ data. However, on single year data basis, the assessee

excluded it on the basis of turnover filter, which did not find

favour with the TPO, who continued with its inclusion without

making any separate discussion in his order passed u/s.92CA(3)

of the Act. The DRP also did not change the fortune of the

assessee by observing that its turnover was only Rs.504 crore

which was not materially different from that of the assessee.

16. The ld. AR contended that though the assessee initially did

not include this company on the basis of turnover filter, however,

later on it was realized that this company was not functionally

similar. He did not emphasize on the turnover filter for the

exclusion of this company before the Tribunal but submitted that

his entire focus was on functional differences warranting

exclusion from the list of comparables.

17. We observe from the material on record, as has also been

accepted by the ld. AR, that the contention about the functional

dissimilarity between the assessee and Persistent Systems Pvt.

Ltd. was never raised before the authorities below. As such,

neither the TPO nor the DRP could examine such a contention.
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Since the assessee has abandoned before the Tribunal the basis of

turnover filter as was originally taken and harped on a new base

of functional differences for exclusion of this company for the

first time, we, being an appellate authority, cannot straight away

accept or reject such contention unless the authorities below apply

their mind to the functional differences as has been sought by the

assessee. Without going into the merits, we set aside the

impugned order and remit the matter to the file of AO/TPO with a

direction to examine the assessee’s contention on functional

dissimilarities and then decide the question of its inclusion.

18. Apart from the above exclusions, the assessee has also

agitated the non-inclusion of two companies in the list of

comparables. The first is Maveric Systems Limited and the

second is Quintegra Solutions Limited.

(i) Maveric Systems Ltd.:

19. The TPO rejected this company from the list of comparables

on the ground that its Annual report for the relevant financial year

was not available in the public domain. In addition, the TPO also

noticed that foreign exchange earnings of this company were less

than 75%. The assessee submitted Annual report of the company
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for the next year, which also contained figures for the year under

consideration. The DRP echoed the order of the AO excluding

Maveric Systems Ltd. from the list of comparables by noticing

that not only the quantitative information but the qualitative

information for the year was also required, which could depict

business activities of the company for deciding the functional

profile comparability, Related party transactions, happening of

extraordinary events, reasons for high loss or profits and

segmental working etc. In the absence of the availability of the

Annual report of this company for the year under consideration,

the DRP did not consider it appropriate to include the same in the

list of comparables.

20. We have heard the rival submissions and gone through the

relevant material on record. The assessee has placed on record a

copy of the Annual report of the company for the year under

consideration by claiming that the same is now available in the

public domain. As regards the TPO’s contention that the foreign

exchange earnings of this company were less than 75%, we find

from the Schedule 9 that it earned revenues from overseas at

Rs.34.86 crore as against Domestic revenue at Rs.11.61 crore.

Thus, it is evident that foreign exchange revenue of this company
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is more than 75%. Since the comparability or otherwise of this

company has not been examined on merits because of the non-

availability of the Annual report for the year under consideration,

which has now been placed on record, we direct the AO/TPO to

examine whether this company is comparable on merits.

(ii) Quintegra Solutions Ltd.:

21. The TPO did not include this company in the list of

comparables on the ground that it was engaged in rendering on-

site activities. The DRP approved the exclusion of this company

by also noticing that it was a loss making company and hence,

could not be included in the list of comparables.

22. The reason given by the TPO for excluding this company is

its engagement in rendering on-site activities. We are unable to

corroborate this version from the material on record. We have

examined the Annual report of this company which has been

placed at 1335 onwards of the paper book. Page 1361 contains

the details of `Expenditure in foreign currency’. It enlists `Travel

Foreign’ of Rs.13.31 lakh and `Expenditure met by Branch

offices’ amounting to Rs.24.38 crore. It is this detail of the

incurring of expenditure by foreign branches, which seems to

have prompted the TPO to infer that the company earned on-site
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revenue. In our view incurring of expenses in foreign currency by

foreign branches cannot be equated with the rendering of on-site

services. Moreover, the ld. DR also failed to point out anywhere

from the Annual report of this company that it rendered any on-

site services.

23. The DRP assigned another reason for its exclusion, being,

loss incurred by this company for the year under consideration

vis-a-vis the assessee’s work on cost plus business model. In this

regard, it is overt that no company can be excluded simply on the

basis of loss or low profit margin registered in a year. When

average of the profit margins of the otherwise functionally

comparable companies is taken, differences due to a particular

higher or lower profit margin are ironed out. This proposition is

borne out from the judgment of the Hon’ble Delhi High Court in

ChrysCapital Investment Advisors (India) P. Ltd. VS. DCIT

(2015) 376 ITR 183 (Del).

24. However, a company may call for exclusion if it is

consistently posting losses due to exceptional reasons. The

Hon’ble jurisdictional High Court in CIT Vs. Goldman Sachs

(India) Securities (P) Ltd. (2016) 290 CTR 236 (Bom) did not

treat a company as a persistent loss making company qualifying
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for exclusion, which did not incur loss in the year of review and

immediately two earlier years in a row.

25. The ld. AR stated that Quintegra Solutions Ltd. incurred

losses only in this year and in the immediately preceding year. A

year prior to that, it was not a loss making company. This was

fortified by the respective Annual reports of this company. As

this company did not persistently incur losses, we hold that it

cannot be excluded on this criterion. This company is, therefore,

directed to be included in the list of comparables.

26. The Revenue, in its appeal, is aggrieved by the exclusion of

three companies from the list of comparables.

27. The TPO excluded RS Software India Ltd., Thinksoft

Global Services Pvt. Ltd. and Silverline Technologies Ltd. by

holding that they were engaged in rendering on-site services. The

DRP did not find any merit in the view point of the TPO that

rendering on-site services was any different from rendering

services from one’s own facility. On merits also, the DRP held

that these companies were not involved in rendering on-site

services.

28. Having heard the rival submissions, we find that the view

point of the DRP that rendering on-site services does not affect
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comparability with a company rendering services from its own

facility/premises, is not correct. It has been held by the Tribunal

in umpteen decisions that on-site services business model is

altogether different, which distorts comparability with a company

rendering services from its own facilities. We, therefore,

disapprove, in principle, the view point taken by the DRP.

29. The DRP also found on merits that none of these three

companies was actually engaged in rendering on-site services. We

have perused the Annual report of RS Software, which is

available at page 1062 onwards of the paper book. It is seen that

except for incurring expenses in foreign currency, there is no

mention of rendering on-site services. This company has also

branches in certain countries outside India and the expenses in

foreign currency were incurred by such branches. The ld. DR

also could not point out from the Annual report of this company

that it rendered any on-site services. In such circumstances, we

direct to include this company in the list of comparables.

30. Now we turn to Silverline Technologies Ltd. The DRP

gave the same reason that this company was not engaged in

rendering on-site services. We have examined the Annual report

of this company, whose copy is available at page 1270 of the
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paper book. Page 1295 contains the figure of `Expenditure in

foreign currency’ to the tune of Rs.26,13,74,026/-. As against

that, total income from sales and service of this company stands at

Rs.30.88 crore. Thus, it is evident that the expenses in foreign

currency have resulted in earning income. This being a company

chosen by the assessee, the onus is on it to show the

comparability and prove the fact that it was not engaged in

rendering on-site services. Unlike the other company discussed

immediately hereinabove, the ld. AR could not point out from the

Annual report that this company had any branches outside India

and the `Expenditure in foreign currency’ related to such foreign

branches. Since the expenses in foreign currency constitute a

substantial percentage of its revenue and there is no reference to

any foreign branch, it becomes evident that this company is

engaged in rendering on-site services and the major component of

its revenue is from such on-site services only. That being the

position, this company loses its comparability tag with the

assessee company. We, therefore, reverse the view of the DRP

and direct to exclude it from the list of comparables.

31. Somewhat similar is the position regarding Thinksoft Global

Services Pvt. Ltd. We have examined the Annual report of this
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company which has been placed on record. The ld. DR invited our

attention towards page 1147 of the Paper book categorically

indicating that this company earned revenue from on-site services.

The ld. AR accepted this position. We, therefore, direct to

exclude this company also from the list of comparables and

consequently reverse the view taken by the DRP on this issue.

II. PROVISION OF I.T.E.S.:

32. The assessee declared an international transaction of

`Provision of IT enabled services’ with transacted value of

Rs.10,21,67,498/-. It applied the Transactional Net Marginal

Method (TNMM) for demonstrating that the international

transaction was at Arm’s Length Price (ALP). The TPO made

certain alterations to the list of comparables drawn by the

assessee. The assessee challenged certain companies before the

DRP. After giving effect to the direction of the DRP, the TPO

drew a final list of comparables consisting of 10 companies vide

his letter dated 31-12-2014 addressed to the AO for passing the

assessment order. The assessee is aggrieved by the inclusion of

four companies in the list of comparables: Accentia Technologies

Ltd.; Coral Hubs Limited (earlier known as Vishal Information
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Technologies Ltd.); Jeevan Softech (Segment); and Informed

Technologies Ltd.

33. In order to appreciate the comparability or otherwise of the

companies challenged by the assessee, it is sine qua non to first

ascertain the true nature of services rendered by the assessee

under the segment of Provision of IT enabled services. We have

gone through the Agreement entered into by the assessee with its

AE, namely, BMC Software Inc., under which the assessee

rendered the services. In fact, it is a composite agreement for

provision of Software Development services; ITES; and Sales

Support services. We have referred to this Agreement in the

earlier part of the order while discussing the nature of Software

Development services. Insofar as the instant international

transaction of the Provision of ITES is concerned, we find from

Appendix-A that the services rendered by the assessee under this

segment include:-

b. Call centre and other support centre services, including
IT support, financial applications support, human resource
applications support, sales applications support and other
internal IT business support applications.
c. Remote maintenance
d. Data processing services
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e. Back-office operations including payroll processing,
receivables, accounting, tracking and general accounting
work etc.
g. Revenue accounting
i. Procurement services
j. Human resource support services
k. Information Technology Enabled Support services

34. Having underscored the nature of services rendered by the

assessee under this segment, we now proceed to examine the

comparability or otherwise of these four companies ad seriatim.

(i) Accentia Technologies Ltd. :

35. This company was chosen by the TPO as comparable. The

assessee objected to its inclusion. The TPO ordered to include it

in the list of comparables by relying on the direction given by the

DRP for the immediately preceding assessment year, 2009-10.

No relief was allowed by the DRP.

36. Having heard the rival submissions and gone through the

relevant material on record, we find that the TPO included this

company in the list of comparables by relying on the direction

given by the DRP for the assessment year 2009-10. The assessee

assailed the final assessment order passed for such assessment

year before the Tribunal. Vide its order dated 22-08-2019, the
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Tribunal in ITA No.189/PUN/2014 has directed to exclude this

company from the list of comparables. The DR fairly conceded

that the facts and circumstances of this company for the extant

year are mutatis mutandis similar to those of the preceding year.

Following the precedent, we direct to exclude this company from

the list of comparables.

(ii) Coral Hubs Ltd. (Vishal Technologies Ltd.) :

37. The assessee disputed the comparability of this company

before the TPO but without success. The DRP also did not

approve the objections of the assessee.

38. The Annual report of this company for the relevant year has

been perused, a copy of which has been paced at page 1550

onwards of the paper book. Its Profit and loss account is available

at page 1614 of the paper book. As against the Sales amounting

to Rs.88.36 crore, this company incurred Operating expenses of

Rs.54.47 crore and Personnel cost at Rs.1.89 crore. Details of

Operating expenses are available at page 1620 of the paper book.

It can be seen from Schedule 15 containing such details, that this

company incurred Data entry charges, Vendor payments and

Expenses on conversion of books into POD titles amounting to

Rs.54.85 crore. After the adjustment of opening and closing work
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in progress of IT enabled services, the net figure of Rs.54.47 has

been ascertained and taken to the Profit and loss account. Thus, it

is apparent that this company is mainly engaged in outsourcing its

business activities which is further proved from the fact that the

Personnel cost is only Rs.1.89 crore as against outsourcing cost of

Rs.54.47 crore. It goes without saying that outsourcing services

is an altogether different business model vis-à-vis rendering

services by engaging one’s own employees and facilities. It is

further noticed that the Hon’ble Bombay High Court in PCIT Vs.

BNY Mellon International Operations (India) (P). Ltd. (2018) 255

Taxman 397 (Bom.) has held that an assessee rendering BPO

services cannot be compared with the companies providing KPO

services. Coral Hubs Limited has been considered as non-

comparable on this count also. In view of the foregoing

discussion, we direct to exclude this company from the list of

comparables.

(iii) Jeevan Softech (BPO segment) :

39. The assessee objected to the inclusion of this company

which came to be jettisoned by the TPO. No succor was allowed

by the DRP, against which the assessee has come up in appeal

before the Tribunal.
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40. We have examined the Annual report of this company

whose copy is available at page 1643 onwards of the paper book.

It is pertinent to mention that the TPO has considered only BPO

segment of this company for the purposes of inclusion in the list

of comparables. The Profit and loss account of this company

indicates income under different sub-heads including IT Enabled

Services to the tune of Rs.1,74,43,276/-. The ld. AR initially

contended that ITES segment cannot be considered as comparable

as the same includes not only income from BPO operations but

also from ERP division and later on it was emphasized that if at

all, it inclusion was to be made, then ITES segment as a whole

should be included.

41. The first leg of the objection is not tenable. The break-up of

ITES revenue has been given by the company under `Segmental

reporting’ at page 1674 of the paper book, which has two parts,

namely, BPO operations – Rs.141.10 lakh and ERP – Rs.33.33

lakh. Not only that, profit has also been given separately therein

for both, with the figure of profit from BPO operations at

Rs.52.99 lakh. The view point of the assessee that ITES segment

is not comparable because of the inclusion of ERP revenue is,

therefore, not sustainable because the figures of revenue and
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ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

profit from the BPO segment is separately available and the

nature of work admittedly matches with that of the assessee.

42. The second leg of the ld. AR’s argument that if at all this

company is to be included, then its full ITES segment should be

taken. Again, we do not find any merit in this contention as well.

The Directors’ report unequivocally divulges that the nature of

work under the ERP division is all in all different. It has been

mentioned that: `Your ERP division has also successfully

completed the project implementation for various clients. For the

current financial year, ERP division has chalked out new

marketing strategies with a focused approach developing

specialized vertical solutions for the prospects across India,

standard horizontal markets and foray into the professional

services segment for overseas clients’. Thus, it is palpable that

the ERP division is not engaged in rendering any ITES. The

same, therefore, cannot be clubbed with the BPO revenues of this

company, for which separate figures are available in the

`Segmental reporting’. We, therefore, countenance the inclusion

of the BPO segment of this company with Revenue of Rs.141.10

lakh and income of Rs.52.99 lakh.
27

ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

(iv) Informed Technologies Ltd.

43. The assessee has challenged the inclusion of this company

with the help of an additional ground. Inclusion of this company

was not challenged either before the TPO or the DRP and the

same has been assailed before the Tribunal for the first time.

44. Several orders have been passed by various Benches of the

Tribunal holding that an assessee is entitled to challenge a

comparable for the first time before the Tribunal notwithstanding

the fact that it remained uncontested before the TPO or the DPO.

In view of the fact that the comparability of this company has not

been examined by the authorities below, we direct the AO/TPO to

scrutinize the comparability of Informed Technology and then

decide on its inclusion or otherwise in the final tally of

comparables.

III SALES SUPPORT SERVICES :

45. The assessee reported an international transaction of

`Provision of Sales Support services’ with transacted value of

Rs.12,86,10,541/- It applied separate TNMM for showing that

the international transaction was at the ALP. The TPO did not

separately examine the international transaction but considered it

along with the other segment.
28

ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

46. Instantly, the assessee has challenged only the inclusion of

ICRA Online Ltd. (Segment). The assessee’s objection about

functional differences was overturned by the TPO observing that

this company was considered as comparable by the Pune Benches

of the Tribunal in Eaton Technologies Pvt. Ltd. Vs. DCIT (ITA

No.1621/PUN/2011) vide its order dated 11-01-2013 for the

assessment year 2007-08. No relief was allowed by the DRP on

the inclusion of ICRA online Ltd. in the list of comparables.

47. Nature of services under this international transaction can

be culled out from the Agreement referred to hereinabove. It has

been stated as “Sales Support services in relation to User’s

products sold in India and the Asia Pacific region either directly

or through channel partners”. Thus, primarily the assessee

rendered Sales Support services to its AE.

48. Now we turn to examine the comparability of ICRA

Online Ltd. Annual report of this company has been placed at

page 1732 onwards of the paper book. The TPO has included

Information Services segment of this company for the purpose of

comparability. Nature of operations under this segment have

been discussed at page 1735 by stating that: “The Information

Services LOB reported a robust 42% growth in 2009-10 over the
29

ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

previous fiscal, driven by the introduction of an upgraded version

of its flagship product MFI Explorer and the launch of a new

product MFI Impact, besides by the sharper focus that was

brought into the domains of data, content and research”.

49. At this stage, it is pertinent to note that the international

transaction under consideration is provision of Sales Support

services. As against that, the selected segment of the company is

Information Services segment, which is deriving revenue from its

flagship product MFI Explorer and MFI Impact. As the revenue

under this segment is from the Software products, the same, in our

considered opinion, cannot be compared with the rendition of

Sales Support services.

50. Qua the observation of the TPO that this company was

considered as comparable by the Pune Benches of the Tribunal in

Eaton Technologies Pvt. Ltd., we find from the copy of such

Tribunal order placed on record that the inclusion of this company

along with three other companies has been restored by the

Tribunal for a fresh consideration by the TPO. As the Directors’

report of this company categorically declares that the income

from the Information services segment pertains to the Software

products, the same ergo does not qualify for inclusion. We,
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ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

therefore, direct to exclude this company from the list of

comparables.

51. Ground No.12 of the assessee’s appeal is against not

allowing working capital adjustment.

52. We find from page 85 of the directions given by the DRP

that the AO was directed to examine the computation of working

capital adjustment worked out by the assessee. However, while

giving effect to the directions of the DRP, this direction remained

to be complied with. We, therefore, direct the AO/TPO to give

effect to the direction given by the DRP as contained in para

2.14.3.

53. The only other ground is against not allowing the Risk

Adjustment.

54. This is a recurring issue. The matter came up for

consideration before the Tribunal in assessee’s own case for the

assessment year 2008-09. Following the order passed by the

Tribunal for the assessment year 2006-07, the Tribunal restored

the matter to the file of AO/TPO for computing risk adjustment

after granting reasonable opportunity of hearing to the assessee.

The relevant discussion has been made at para 15 of its order for

the assessment year 2008-09. Following the consistent view
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ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

taken in assessee’s own case for the earlier years, we remit the

matter to the file of AO/TPO for computing the risk adjustment in

the light of the directions given for earlier years.

55. To sum up, we set-aside the impugned order on the

determination of the ALP in the three segments of the assessee,

viz., Software Development services; IT enabled services; and

Sales Support services and remit the matter to the file of AO/TPO

for fresh determination of the ALP in the light of our observations

made above. Needless to say, the assessee will be allowed

reasonable opportunity of hearing before taken any decision.

56. In the result, both the appeals are partly allowed.

Order pronounced in the Open Court on 18th January,
2021.

Sd/- Sd/-
(S.S.VISWANETHRA RAVI) (R.S.SYAL)
JUDICIAL MEMBER VICE PRESIDENT

पुणे Pune; दनांक Dated : 18th January, 2021
सतीश
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ITA Nos.219 & 209/PUN/2015
BMC Software India Private Limited

आदेश क ितिलिप अ िे षत/Copy
षत of the Order is forwarded to:

1. अपीलाथ / The Appellant;
2. यथ / The Respondent;
3. The CIT(A)-13, Pune
4. The Pr.CIT-V, Pune
5. िवभागीय ितिनिध, आयकर अपीलीय अिधकरण, पुणे “सी” /
DR ‘C’, ITAT, Pune;
6. गाड फाईल / Guard file.

आदेशानुसार/
ार BY ORDER,

// True Copy //
Senior Private Secretary
आयकर अपीलीय अिधकरण ,पुणे / ITAT, Pune

Date
1. Draft dictated on 15-01-2021 Sr.PS
2. Draft placed before author 18-01-2021 Sr.PS
3. Draft proposed & placed before JM
the second member
4. Draft discussed/approved by JM
Second Member.
5. Approved Draft comes to the Sr.PS
Sr.PS/PS
6. Kept for pronouncement on Sr.PS
7. Date of uploading order Sr.PS
8. File sent to the Bench Clerk Sr.PS
9. Date on which file goes to the
Head Clerk
10. Date on which file goes to the
A.R.
11. Date of dispatch of Order.

*

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