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Supreme Court of India
I Pay Clearing Services Private … vs Icici Bank Limited on 3 January, 2022Author: R. Subhash Reddy

Bench: R. Subhash Reddy, Hrishikesh Roy

C.A.@S.L.P.(C)No.24278 of 2019

REPORTABLE

IN THE SUPREME COURT OF INDIA

CIVIL APPELLATE JURISDICTION

CIVIL APPEAL NO. 7 OF 2022
[arising out of S.L.P.(C) No.24278 of 2019]

I-Pay Clearing Services Private Limited …Appellant

vs.

ICICI Bank Limited …Respondent

J U D G M E N T

R. SUBHASH REDDY, J.

1. Leave granted.

2. This appeal is filed, aggrieved by the order dated

16.07.2019 passed by the High Court of Judicature at

Bombay, in Commercial Notice of Motion No.1549 of 2019

in Commercial Arbitration Petition No.190 of 2018.

3. In the Commercial Arbitration Petition No.190 of

2018, filed under Section 34 of the Arbitration and

Signature Not Verified
Conciliation Act, 1996 (for short ‘the Act’), the
Digitally signed by
Rajni Mukhi
Date: 2022.01.03
16:37:04 IST
Reason: respondent–ICICI Bank has challenged the award dated

13.11.2017, of the learned Sole Arbitrator. By the

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C.A.@S.L.P.(C)No.24278 of 2019

aforesaid award, learned Arbitrator directed the

respondent-ICICI Bank as under:-

“a) The respondent (ICICI Bank) is
ordered and directed to pay to the
claimant (I-pay) an amount of
Rs.50,00,00,000/- (Rupees Fifty Crores)
together with interest thereon to be
calculated at the rate of 18% per annum
as from the date of award till payment
or realization, whichever is earlier;
b) The respondent (ICICI Bank) is
ordered and directed to pay to the
claimant (I-pay) Rs.50,000/- (Rupees
Fifty Thousand) as cost on the
application under Section 16 made before
this Arbitral Tribunal.”

4. In the petition, filed by the respondent-ICICI Bank

under Section 34(1) of the Act, it has taken out Notice

of Motion No.550 of 2018 seeking interim order to stay

the effect, operation, implementation and execution of

the award dated 13.11.2017, passed by the learned

Arbitrator. In the same petition, the appellant/I-Pay

has taken out Notion of Motion No.1549 of 2019, under

Section 34(4) of the Act, seeking directions to adjourn

the proceedings for a period of three months or such

other time as may be determined by the Court, and direct

the learned Arbitrator to issue appropriate directions/

instructions / additional reasons and / or to take such

necessary and appropriate action. The High Court by a

common order, has passed the conditional order in the

Notice of Motion taken out by the respondent and

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C.A.@S.L.P.(C)No.24278 of 2019

dismissed the Notice of Motion No.1549 of 2019, taken

out by the appellant herein, under Section 34(4) of the

Act. Aggrieved by the order of dismissal, dismissing the

Notice of Motion No.1549 of 2019 filed under Section

34(4) of the Act, this Appeal is filed.

5. The appellant is a Private Limited Company

incorporated under Companies Act, 1956 and is in the

business of providing card personalization, transaction

and reconciliation management for Smart Card based

loyalty programs, for which they have an operations

facility at Mumbai, with operational hubs in various

cities. The respondent–ICICI Bank is a company

incorporated under the Companies Act, 1956, is licensed

under Banking Regulations Act, 1949 and carries on the

business of providing banking facilities, retail

financial assistance and related activities. The HPCL

(Hindustan Petroleum Corporation Limited) which was

originally impleaded as Defendent No.2 in the Suit, is a

Public Sector Company, which is engaged in refining and

selling petroleum products through their retail outlets

all over India.

6. It is the case of the appellant that it has entered

into an agreement with the respondent on 04.11.2002 to

provide technology and manage the operations and

processing of the Smart Card based loyalty programs for

3
C.A.@S.L.P.(C)No.24278 of 2019

HPCL. It was for HPCL, which was to improve fuel sales

at their retail outlets. The appellant was required to

develop various software application packages for

management of Smart Card based loyalty programs. The

said agreement was followed by another agreement dated

04.02.2003, as per which, the appellant was to develop a

software for postpaid Smart Card Loyalty Program akin to

a Credit Card under the name “Drive Smart Software”. It

is the case of the appellant that to further expand

their customer base, the respondent herein, requested

the appellant to also develop a “Drive Track Fleet Card”

management solution for the fleet industry and requested

by letter dated 10.12.2003 to treat it as an extension

for the Service Provider Agreement and appointed the

appellant for that purpose and it was named as “Drive

Track Program”.

7. It is the grievance of the appellant that in view

of sudden move by the Respondent herein, in abruptly

terminating the Service Provider Agreement dated

04.11.2002, it has suffered losses of over Rs.50 crores,

on account of loss of jobs of its employees, losses on

account of employee retrenchment compensation, etc. It

is also their case that on account of sudden termination

of the agreement all its operations were paralyzed. The

appellant made a total claim of Rs.95 crores against the

4
C.A.@S.L.P.(C)No.24278 of 2019

respondent. At first instance, a suit was filed in O.S.

No.1094 of 2012 on its Original Civil Jurisdiction in

the High Court of Judicature at Bombay. As there was a

clause in the Agreement for arbitration, the High Court

has referred the dispute to arbitration under Section 8

of the Act by appointing Mr. Justice R.G. Sindhakar

(Retd.) as a Sole Arbitrator for resolving the dispute

between the parties.

8. Mr.Justice R.G.Sindhakar (Retd.), who was appointed

as Sole Arbitrator, has passed award dated 13.11.2017,

directing the respondent herein, to pay to the appellant

– claimant an amount of Rs.50,00,00,000/- (Rupees Fifty

Crores) together with interest @18% per annum from the

date of award till payment and further directed to pay

an amount of Rs.50,000/- (Rupees Fifty Thousand) towards

the costs.

9. Aggrieved by the award of learned Sole Arbitrator,

the respondent–ICICI Bank has filed application under

Section 34(1) of the Act for setting aside the award. In

the said application, it is the case of the respondent

that there was accord and satisfaction between the

parties and the contractual obligations between the

parties was closed mutually and amicably. Reliance is

placed on the letter dated 01.06.2010, which was signed

by both the parties recording the terms of closure of

5
C.A.@S.L.P.(C)No.24278 of 2019

the contract entered between the parties and other

communications. The award of the learned Arbitrator was

mainly questioned on the ground that it suffers from

patent illegality, inasmuch as there is no finding

recorded in the award to show that the respondent-ICICI

Bank has illegally and abruptly terminated the contract.

The learned Arbitrator has framed five points for

determination and Point No.1 was, “Whether the contract

was illegally and abruptly terminated by the

respondent?”. The main ground in the application filed

under Section 34(1) of the Act by the Respondent, is

that the learned Arbitrator without recording any

finding on Point No.1, has awarded Rs.50 crores to the

appellant/I-Pay. It is pleaded in the application that

the award of the Arbitrator does not reveal the exact

nature of the purported breach and the date of alleged

termination. It is the case of the respondent that

without addressing the vital issue viz. whether there

was an illegal and abrupt termination of the contract or

not, as pleaded, the learned Arbitrator has allowed the

claim to the extent of Rs.50 crores, as such, the same

is patently illegal and erroneous.

10. In the arbitration petition filed by the

respondent, the appellant/I-Pay has taken out Notice of

Motion under Section 34(4) of the Act, for adjourning

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C.A.@S.L.P.(C)No.24278 of 2019

the proceedings for a period of three months by

directing the learned Arbitrator to issue appropriate

directions/ instructions / additional reasons and / or

to take such necessary and appropriate action. In the

impugned order, the High Court has prima facie found

that unless and until a finding is recorded on point

no.1 first, the learned Arbitrator could not have

proceeded to record findings on the claims made by the

appellant, as such, the learned Arbitrator has committed

jurisdictional error.

The High Court was of the view that the defect in

the award is not curable, as such, there is no merit in

the application filed by the appellant under Section

34(4) of the Act and dismissed the same.

11. We have heard Dr. Abhishek Manu Singhvi and Mr.

Nakul Dewan, learned Senior Counsels appearing for the

appellant/I-Pay and Mr. K.V.Vishwanathan, learned Senior

Counsel appearing for the respondent–ICICI Bank.

12. By impugned order, the Notice of Motion moved by

the appellant for remitting the matter to the Sole

Arbitrator under Section 34(4) of the Act, has been

rejected. It is the case of the appellant that though

the Arbitrator has awarded compensation/damages in view

of the case of the appellant that the contract between

the parties was illegally and abruptly terminated by the

7
C.A.@S.L.P.(C)No.24278 of 2019

respondent, but he has not recorded detailed reasons on

the said point. On the other hand, it is the case of the

respondent, that there was full accord and satisfaction

between the parties, as such, appellant is not entitled

for any compensation/damages, as claimed for. To prove

the case that there was ‘accord and satisfaction’

between the parties, the respondent has filed certain

communications between the parties including letter

dated 01.06.2010. It is the contention of Dr.Abhishek

Manu Singhvi, learned senior counsel appearing for the

appellant, that though the issue was resolved by the

Arbitrator by holding that there was no accord and

satisfaction between the parties, however, he has

omitted to give adequate reasons in support of point

no.1. Thus, it is pleaded that in view of settled legal

position that lack of reasons or gaps in the reasoning,

is a curable defect under Section 34(4) of the Act,

award can be remitted to the arbitrator to give reasons.

In support of said plea that lack of reasons or gaps in

reasoning in the award of the Arbitrator is a curable

defect, reliance is placed on the judgments of this

Court, in the cases of Kinnari Mullick and Anr. v.

Ghanshyam Das Damani1, Dyna Technologies Pvt. Ltd. v.

Crompton Greaves Ltd.2 and also in Som Datt Builders

1
(2018) 11 SCC 328
2
(2019) SCC ONLINE SC 1656

8
C.A.@S.L.P.(C)No.24278 of 2019

Limited v. State of Kerala3. It is submitted that the

language of Section 34(4) of the Act, is couched in very

wide terms and provides for remission of the matter to

enable the Arbitrator to take such steps, as may be

necessary for elimination of grounds for setting aside

the award. It is submitted, though there is sufficient

evidence in support of the point no.1, the Arbitrator

has not given adequate reasons in support of the said

point in the award. It is pleaded that Section 34(4) of

the Act is based on the Article 34(4) of UNCITRAL Model

Law on International Commercial Arbitration, which came

up for consideration before the Singapore Court of

Appeals in the case of AKN & Anr. v. ALC & Ors.4,

wherein, it was held that remission is a ‘curative

alternative’ to setting aside the award. Reference is

also made to the judgment of Singapore High Court in the

case of Permasteelisa Pacific Holdings Ltd. v. Hyundai

Engineering & Construction Co. Ltd.5.

13. Shri Nakul Dewan, learned senior counsel for the

appellant, supplementing the arguments, has submitted

that the power to remit was conceived of as an

alternative to setting aside the award. It is submitted

that categorical statutory aim of sending a matter back

to the Arbitral Tribunal for remission, is to eliminate
3
(2009) 10 SCC 259
4
(2015) SGCA 63
5
(2005) SGHC 33

9
C.A.@S.L.P.(C)No.24278 of 2019

defects which would preserve the award. Thus, it is

submitted that all the defects in an arbitral award,

which are capable of being remedied, ought to be

addressed in remission proceedings, if an application

under Section 34(4) of the Act is filed. Again referring

to the judgment of this Court in the case of Dyna

Technologies Pvt. Ltd. v. Crompton Greaves Ltd.2, learned

senior counsel has submitted that the provision under

Section 34(4) of the Act can be utilised in cases where

the arbitral award does not provide any reasoning or if

the award has some gaps in the reasoning. Learned senior

counsels, with the above submissions, requested to set

aside the impugned order and to issue directions for

remitting the award to Arbitral Tribunal for

consideration of the issue, on abrupt and illegal

termination of the agreement entered between the parties

and to give detailed reasons.

14. On the other hand, Shri K.V. Vishwanathan, learned

senior counsel for the respondent has made following

submissions:

The Notice of Motion moved by the appellant is

dismissed by the High Court by assigning valid reasons

in the impugned order and in view of the same, no

interference is called for. No grounds are made out in

the application filed by the appellant for remitting the

10
C.A.@S.L.P.(C)No.24278 of 2019

matter to the Arbitrator, and in fact, the Arbitrator

has not considered the relevant documentary evidence

produced on behalf of the respondent, and passed the

award. As the Arbitrator has passed the award by

ignoring important and relevant evidence on record, it

suffers from perversity and patent illegality, which

cannot be cured on remittal under Section 34(4) of the

Act by the Arbitrator. Under guise of adding reasons,

the Arbitrator cannot take contrary view against the

award itself. The Arbitrator in resumption proceedings

cannot change his award and the same would be contrary

to provision under Section 34(4) of the Act and would

amount to Arbitrator assuming the role of the Court,

which alone is empowered to set aside the award. It is

submitted that in spite of sufficient evidence on record

to prove that there was ‘accord and satisfaction’

between the parties, without considering such evidence,

the Arbitrator has proceeded on the premise that there

was no ‘accord and satisfaction’ and passed the award in

favour of the appellant. The findings recorded on the

plea of ‘accord and satisfaction’ in the award without

considering the entire evidence on record, constitute

patent illegality, as such, same is to be considered

only by the Court while considering the application

filed under Section 34(1) of the Act. Even assuming that

on remittal, the Arbitrator wants to consciously hold

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C.A.@S.L.P.(C)No.24278 of 2019

that there was accord and satisfaction of claims and

there was no abrupt and illegal termination of the

contract, he would not be able to do so, as he cannot

change his own award. The Judgments relied on by learned

counsel for the appellant are distinguishable on facts

and would not render any support to the case of the

appellant. Oral submissions made before this Court, run

contrary to pleadings on record in the application.

15. To differentiate between ‘findings’ and ‘reasons’,

learned senior counsel Mr. K. V. Vishwanathan relied on

the judgment of this Court in the case of Income Tax

Officer, A Ward, Sitapur v. Murlidhar Bhagwan Das6. It is

also submitted that the Notice of Motion moved by the

appellant under Section 34(4) of the Act, is belated and

afterthought and is made only to protract the

litigation, and prayed for dismissal of the appeal.

16. Before we consider the various submissions made on

behalf of both sides, we need to notice certain relevant

provisions of the Arbitration and Conciliation Act,

1996. Section 31 of the Act deals with ‘form and

contents of arbitral award’. As per the same, an

arbitral award shall be made in writing and shall be

signed by the members of the Arbitral Tribunal. The

arbitral award shall state the reasons, upon which it is

6
AIR 1965 SC 342

12
C.A.@S.L.P.(C)No.24278 of 2019

based, unless parties agree that no reasons are to be

given, or the award is an arbitral award on agreed terms

under Section 30 of the Act. Chapter VII of the Act

provides recourse against arbitral award. The recourse

to a Court against an arbitral award is to be in terms

of Section 34(1) of the Act. As per Section 34(2A) of

the Act, if the arbitral award arising out of

arbitrations other than international commercial

arbitrations, is vitiated by patent illegality, same is

a ground for setting aside the award. Sections 34(2A),

(3) & (4) of the Act, read as under:

“34.(2A) An arbitral award arising out of
arbitrations other than international
commercial arbitrations, may also be set
aside by the Court, if the Court finds that
the award is vitiated by patent illegality
appearing on the face of the award:
Provided that an award shall not be
set aside merely on the ground of an
erroneous application of the law or by
reappreciation of evidence.
(3) An application for setting aside may not
be made after three months have elapsed from
the date on which the party making that
application had received the arbitral award
or, if a request had been made under section
33, from the date on which that request had
been disposed of by the arbitral tribunal;
Provided that if the Court is
satisfied that the application was prevented
by sufficient cause from making the
application within the said period of three
months it may entertain the application
within a further period of thirty days, but
not thereafter.
(4) On receipt of an application under sub-
section (1), the Court may, where it is
appropriate and it is so requested by a

13
C.A.@S.L.P.(C)No.24278 of 2019

party, adjourn the proceedings for a period
of time determined by it in order to give the
arbitral tribunal an opportunity to resume
the arbitral proceedings or to take such
other action as in the opinion of arbitral
tribunal will eliminate the grounds for
setting aside the arbitral award.”

17. From a reading of Section 34(4) of the Act, it is

clear that on receipt of an application under sub-

section (1), in appropriate cases on a request by a

party, Court may adjourn the proceedings for a period

determined by it in the order to give the Arbitral

Tribunal an opportunity to resume the arbitral

proceedings or to take such other action as in the

opinion of Arbitral Tribunal, will eliminate the grounds

for setting aside the arbitral award.

18. It is the case of the appellant that in view of

abrupt and illegal termination of agreement by the

respondent, it has suffered losses of more than Rs.50

crores as all operations were paralysed, and the

appellant had to pay its employees retrenchment

compensation, etc. On the aforesaid grounds, a total

claim of Rs.95 crores was made against the respondent.

On the other hand, it is the case of the respondent that

there was ‘accord and satisfaction’ between the parties

and the same is evident from several letters, which are

part of record in the arbitration proceedings. Reliance

is placed on the documentary evidence i.e. letters dated

14
C.A.@S.L.P.(C)No.24278 of 2019

01.06.2010, 17.06.2010, email dated 02.08.2010 and

letters dated 08.11.2010 & 20.01.2011. It is the

specific case of the respondent that learned Arbitrator

failed to appreciate such evidence, which would

establish their case that there was accord and

satisfaction between the parties and there was no abrupt

termination or any breach on their part. It is their

case that in view of such omission to consider vital

evidence on record, findings recorded by the Arbitrator

are perverse and constitute patent illegality within the

meaning of Section 34(2A) of the Act. The Notice of

Motion filed under Section 34(4) of the Act by the

appellant, clearly states that the said Motion was moved

as an abundant precaution and they are seeking remission

to the Arbitrator to provide detail and express reasons

in addition to reasons already stated in the arbitral

award dated 13.11.2017. It is also their case that it is

essential that additional reasons are made available by

learned Arbitrator in support of his findings recorded

in the award. On the other hand, it is the case of the

respondent, that there is no finding at all, on the

issue viz. “whether the contract was illegally and

abruptly terminated by the respondent?”, and in spite of

the same, the Arbitrator without considering the

important documents/communications between the parties,

which throw light on accord and satisfaction between the

15
C.A.@S.L.P.(C)No.24278 of 2019

parties, has proceeded to pass the award stating that

there was no ‘accord and satisfaction’.

19. As contended by learned senior counsel for the

appellant, it is true that Section 34(4) of the Act is

couched in a language, similar to Article 34(4) of the

UNCITRAL Model Law on International Commercial

Arbitration. In the case of AKN & Anr. v. ALC & Ors.4, by

considering legislative history of the Model Law, it was

held by Singapore Court of Appeals that remission is a

‘curative alternative’. In the case of Kinnari Mullick

and Anr. v. Ghanshyam Das Damani1, relied on by learned

senior counsel for the appellant, the question which

fell for consideration was whether Section 34(4) of the

Act empowers the Court to relegate the parties before

the Arbitral Tribunal after setting aside the arbitral

award, in absence of any application by the parties. In

fact, in the said judgment, it is held that the

quintessence for exercising power under Section 34(4) of

the Act is to enable the Tribunal to take such measures

which can eliminate the grounds for setting aside the

arbitral award, by curing the defects in the award. In

the judgment in the case of Dyna Technologies Pvt. Ltd.

v. Crompton Greaves Ltd.2, it was a case where there was

no inquiry under Section 34(4) of the Act and in the

said case, this Court has held that the legislative

16
C.A.@S.L.P.(C)No.24278 of 2019

intention behind Section 34(4) of the Act, is to make

the award enforceable, after giving an opportunity to

the Tribunal to undo the curable defects. It was not a

case of patent illegality in the award, but deficiency

in the award due to lack of reasoning for a finding

which was already recorded in the award. In the very

same case, it is also clearly held that when there is a

complete perversity in the reasoning, then the same is a

ground to challenge the award under Section 34(1) of the

Act. The case of Som Datt Builders Limited v. State of

Kerala3 is also a case where no reasons are given for the

finding already recorded in the award, as such, this

Court held that in view of Section 34(4) of the Act, the

High Court ought to have given Arbitral Tribunal an

opportunity to give reasons.

20. The aforesaid case law cited by the learned counsel

appearing for the appellant, is distinguishable on facts

and would not render any assistance in this case. When

it is the specific case of the respondent that there is

no finding at all, on point no.1 viz. “whether the

contract was illegally and abruptly terminated by the

respondent?”, remission under Section 34(4) of the Act,

is not permissible. In our view, Section 34(4) of the

Act, can be resorted to record reasons on the finding

already given in the award or to fill up the gaps in the

17
C.A.@S.L.P.(C)No.24278 of 2019

reasoning of the award. There is a difference between

‘finding’ and ‘reasons’ as pointed out by the learned

senior counsel appearing for the respondent in the

judgment in the case of Income Tax Officer, A Ward,

Sitapur v. Murlidhar Bhagwan Das6. It is clear from the

aforesaid judgment that ‘finding is a decision on an

issue’. Further, in the judgment in the case of J.

Ashoka v. University of Agricultural Sciences and Ors.7,

this Court has held that ‘reasons are the links between

the materials on which certain conclusions are based and

the actual conclusions’. In absence of any finding on

point no.1, as pleaded by the respondent and further, it

is their case that relevant material produced before the

Arbitrator to prove ‘accord and satisfaction’ between

the parties, is not considered, and the same amounts to

patent illegality, such aspects are to be considered by

the Court itself. It cannot be said that it is a case

where additional reasons are to be given or gaps in the

reasoning, in absence of a finding on point no.1 viz.

“whether the contract was illegally and abruptly

terminated by the respondent?”

21. Further, Section 34(4) of the Act itself makes it

clear that it is the discretion vested with the Court

for remitting the matter to Arbitral Tribunal to give an

opportunity to resume the proceedings or not. The words
7
(2017) 2 SCC 609

18
C.A.@S.L.P.(C)No.24278 of 2019

“where it is appropriate” itself indicate that it is

the discretion to be exercised by the Court, to remit

the matter when requested by a party. When application

is filed under Section 34(4) of the Act, the same is to

be considered keeping in mind the grounds raised in the

application under Section 34(1) of the Act by the party,

who has questioned the award of the Arbitral Tribunal

and the grounds raised in the application filed under

Section 34(4) of the Act and the reply thereto. Merely

because an application is filed under Section 34(4) of

the Act by a party, it is not always obligatory on the

part of the Court to remit the matter to Arbitral

Tribunal. The discretionary power conferred under

Section 34(4) of the Act, is to be exercised where there

is inadequate reasoning or to fill up the gaps in the

reasoning, in support of the findings which are already

recorded in the award. Under guise of additional reasons

and filling up the gaps in the reasoning, no award can

be remitted to the Arbitrator, where there are no

findings on the contentious issues in the award. If

there are no findings on the contentious issues in the

award or if any findings are recorded ignoring the

material evidence on record, the same are acceptable

grounds for setting aside the award itself. Under guise

of either additional reasons or filling up the gaps in

the reasoning, the power conferred on the Court cannot

19
C.A.@S.L.P.(C)No.24278 of 2019

be relegated to the Arbitrator. In absence of any

finding on contentious issue, no amount of reasons can

cure the defect in the award. A harmonious reading of

Section 31, 34(1), 34(2A) and 34(4) of the Arbitration

and Conciliation Act, 1996, make it clear that in

appropriate cases, on the request made by a party, Court

can give an opportunity to the arbitrator to resume the

arbitral proceedings for giving reasons or to fill up

the gaps in the reasoning in support of a finding, which

is already rendered in the award. But at the same time,

when it prima facie appears that there is a patent

illegality in the award itself, by not recording a

finding on a contentious issue, in such cases, Court may

not accede to the request of a party for giving an

opportunity to the Arbitral Tribunal to resume the

arbitral proceedings. Further, as rightly contended by

the learned counsel appearing for the respondent, that

on the plea of ‘accord and satisfaction’ on further

consideration of evidence, which is ignored earlier,

even if the arbitral tribunal wants to consciously hold

that there was ‘accord and satisfaction’ between the

parties, it cannot do so by altering the award itself,

which he has already passed.

22. For the foregoing reasons, we do not find any merit

in this appeal so as to interfere with the impugned

20
C.A.@S.L.P.(C)No.24278 of 2019

order passed by the High Court. Accordingly, this Civil

Appeal is dismissed, with no order as to costs.

………………………………………………J
[R. Subhash Reddy]

………………………………………………J
[Hrishikesh Roy]

New Delhi
January 3, 2022.

21

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